Frequently Asked Questions

Everything you need to know about your Dragontree experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.

What is your return policy for apparel?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that sale items are final sale and cannot be returned.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

Do you offer international shipping?

Yes, The Dragontree ships worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's tracking portal.